Privacy

We are Shibula Safari Lodge. Our website address is: https://shibula.co.za. Shibula Safari Lodge and its website (www.shibula.co.za) collect personally identifiable information, such as your email address, name, home or work address or telephone number. Shibula Safari Lodge and its website also collects anonymous demographic information, which is not unique to you, such as your postal or zip code, age, gender, preferences, interests and favourites.

Shibula Safari Lodge is compliant with all of the rules and regulations of the POPI Act. 

There is also information about your computer hardware and software that is automatically collected by Shibula Safari Lodge and its website. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by Shibula Safari Lodge and its website to maintain and improve the quality of service, and to provide general statistics regarding the use of the Shibula Safari Lodge and its website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Shibula Safari Lodge and its website’s public message boards, this information may be collected and used by others. Note: Shibula Safari Lodge and its website does not read any of your private online communications.

Shibula Safari Lodge and its website encourage you to review the privacy statements of websites you choose to link to from Shibula Safari Lodge and its website so that you can understand how those websites collect, use and share your information. Shibula Safari Lodge and its website are not responsible for the privacy statements or other content on websites outside of the Shibula Safari Lodge and its website.

Use of your Personal Information

Shibula Safari Lodge and its website collect and use your personal information to operate the Shibula Safari Lodge and its website and deliver the services you have requested. Shibula Safari Lodge and its website also use your personally identifiable information to inform you of other products or services available from Shibula Safari Lodge and its website and its affiliates. Shibula Safari Lodge and its website may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Shibula Safari Lodge and its website does not sell, rent or lease its customer lists to third parties. Shibula Safari Lodge and its website may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Shibula Safari Lodge and its website may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Shibula Safari Lodge and its website, and they are required to maintain the confidentiality of your information.

Shibula Safari Lodge and its website does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Shibula Safari Lodge and its website keep track of the websites and pages our customers visit within Shibula Safari Lodge and its website, in order to determine what Shibula Safari Lodge and its website services are the most popular. This data is used to deliver customized content and advertising within Shibula Safari Lodge and its website to customers whose behavior indicates that they are interested in a particular subject area.

Shibula Safari Lodge and its website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Shibula Safari Lodge and its website or the site; (b) protect and defend the rights or property of Shibula Safari Lodge and its website; and, (c) act under exigent circumstances to protect the personal safety of users of Shibula Safari Lodge and its website, or the public.

Use of Cookies

The Shibula Safari Lodge website use “cookies” to help you personalize your online experience. A cookie is a text file that is stored on your hard disk by websites you visit. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Shibula Safari Lodge and its website pages, or register with Shibula Safari Lodge and its website your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Shibula Safari Lodge website, the information you previously provided can be retrieved, so you can easily use the Shibula Safari Lodge and its website features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Shibula Safari Lodge and its website services or websites you visit.

Security of your Personal Information

Shibula Safari Lodge and its website secures your personal information from unauthorized access, use or disclosure. Shibula Safari Lodge and its website secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Shibula Safari Lodge and its website will occasionally update this Statement of Privacy to reflect company and customer feedback. Shibula Safari Lodge and its website encourages you to periodically review this Statement to be informed of how Shibula Safari Lodge and its website are protecting your information.

Contact Information

Shibula Safari Lodge and its website welcome your comments regarding this Statement of Privacy. If you believe that Shibula Safari Lodge and its website has not adhered to this Statement, please contact Shibula Safari Lodge at info@shibula.co.za. We will use commercially reasonable efforts to promptly determine and remedy the problem.